How to Record the Screen on Your Windows PC or Mac. How to Convert YouTube Videos to MP3 Files. How to Save Money on Your Cell Phone Bill. How to Free Up Space on Your iPhone or iPad. How to Block Robotexts and Spam Messages. Note: if some keys do not exist, please ignore them. [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies Please repeat the above steps for the following registry keys. Highlight Microsoft and click "Delete".Ĥ. Note: In case we need to undo the modification, we can double click this RegBackup.reg file to restore the registry key.ģ. Right click on "Microsoft", click "Export" please name the file as "RegBackup" (without quotation marks) and then save it to the C:\ drive as a backup. Click “Start”, type “regedit.exe” (without quotation marks) into “Search” box and press Enter. I would like to suggest you perform the following troubleshooting steps:ġ. Anyone have any suggestions I haven't tried already? I can't get the shutdown option to not be greyed out. Lastly I have scanned the machine with two different anti-virus programs, and each found no issues. 
HKEY_LOCAL_MACHINE\ Software\Microsoft\Windows\CurrentVersion\Policies\Explorer created a 32bit DWORD named NoClose and set the option to 0.
HKEY_CURRENT_USER\Software\Microsoft\ Windows\CurrentVersion\Policies\Explorer created a 32bit DWORD named NoClose and set the option to 0. I've also tried adding the following registry keys "User Configuration -> Administrative Templates -> Start Menu and Taskbar -> Remove and prevent access to the Shut Down, Restart, Sleep, and Hibernate commands" to Disabled. For the first user I fixed the problem using the below gpedit.msc fix,īut for this other user, it doesn't change anything. This is actually the second user we've had with this issue with. When the user clicks start -> shutdown > The shutdown, restart, sleep and hibernate buttons are all greyed out. Computer: Dell Latitude E6400 running Windows 7 Professional
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